{"id":106047,"date":"2024-11-25T14:44:29","date_gmt":"2024-11-25T19:44:29","guid":{"rendered":"https:\/\/www2.westmount.org\/?p=106047"},"modified":"2024-11-26T12:14:39","modified_gmt":"2024-11-26T17:14:39","slug":"westmount-upgrades-its-telephone-system-on-december-4-2024","status":"publish","type":"post","link":"https:\/\/www2.westmount.org\/en\/westmount-upgrades-its-telephone-system-on-december-4-2024\/","title":{"rendered":"Westmount upgrades its telephone system on December 4, 2024"},"content":{"rendered":"<p>With the objective of making the City more accessible, Westmount is upgrading to a new telephone system that uses Internet Protocol (IP) to transmit voice. <strong>The implementation of the new system will take place between noon (12 p.m.) and 1 p.m. on Wednesday, December 4, 2024.<\/strong><\/p>\n<p>The new system will ensure more efficient call handling and better redistribution of calls. New features for the Public Safety Department and Hydro Westmount will also be included<\/p>\n<p><strong>Important<\/strong>: To reach a City employee, callers will be able to use a telephone directory from the main menu.<\/p>\n<p>Callers are asked to pay particular attention to the new telephone menu options following the implementation of the upgraded system.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">Phone numbers in effect after the transfer:<\/span><\/strong><\/p>\n<ul>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\"><strong>Main telephone line<\/strong> (unchanged) &#8211; 514 989-5200 <\/span><\/span><\/li>\n<li><strong>Direct numbers for City Departments :<\/strong>\n<ul>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Finance and Taxation &#8211; 514 989-5234<\/span><\/span><\/li>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Hydro Westmount <\/span><\/span>\n<ul>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Customer service &#8211; 514 925-1414<\/span><\/span><\/li>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Operations and emergencies &#8211; 514 989-5201<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Public Library &#8211; 514 989-5300<\/span><\/span><\/li>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Public Safety &#8211; 514 989-5222<\/span><\/span><\/li>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Public Works<\/span><\/span>\n<ul>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">General line &#8211; 514 989-5268<\/span><\/span><\/li>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Emergencies and overnight &#8211; 514 989-5311<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Sports and Recreation (Westmount Recreation Centre) &#8211; 514 989-5353<\/span><\/span><\/li>\n<li><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Urban Planning &#8211; 514 989-5219<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>With the objective of making the City more accessible, Westmount is upgrading to a new telephone system that uses Internet<\/p>\n","protected":false},"author":97,"featured_media":106103,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6299],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - 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